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Many Internet resources are available to assist with the setup, configuration, operation, and troubleshooting of video conferencing equipment in the Washington State K-20 Network. This page is a portal to some of the best sources of information to support your institution's video conferencing initiatives.

Click a category below to go to a specific section of the K-20 video conferencing FAQs or to browse all FAQs:

FAQ Categories Getting Started Video Conferencing Terminology Gatekeeper Questions Preparing for a Video Conference Optimizing Equipment Optimizing Networks Troubleshooting Endpoint Issues Browse All FAQs

Vendor documentation for the most commonly used K-20 video conferencing endpoint equipment is available through the following links:

POLYCOM
Looking for detailed documentation about various Polycom endpoints?
Find it Here >>

POLYCOM VISIO STENCILS
Polycom offers templates for those seeking resources to aid with detailed video conferencing design activities.
Click Here to Learn More >>

CISCO/TANDBERG
Looking for detailed documentation about various Cisco/Tandberg endpoints?
Find it Here >>

LIFESIZE
Seeking detailed documentation for LifeSize endpoints?
Find it Here >>

AVERMEDIA/AVERCOMM
Seeking detailed documentation for Avermedia endpoints?
Find it Here >>

SONY
Seeking detailed documentation for Sony endpoints?
Find it Here >>