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Data Services
• Problem Reporting Procedures • Move, Add and Change Procedures Video Services Support Tools KOCO MOVE, ADD AND CHANGE PROCEDURES |
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Requests for changes to a K-20 Education Network customer’s connection to the network are processed per the associated K-20 Education Network Educational Sector’s guidelines. In all cases, an endsite makes the initial determination that a change is necessary, and communicates that requirement to a Sector-specific approval authority. When the change is approved by the Sector, a K-20 Education Network Move-Add-Change form is generated and forwarded to the K-20 Program Office for ordering and installation. Specific processes for each sector are provided below.
K-12: Endsites will work with their Regional Institutional Technical Unit (RITU) staff to develop and forward a formal change request to the K-12 Bandwidth Approval Management (BAM) Committee. Once the BAM Committee approves the change, the endsite will work with the RITU to forward a formal K-20 Education Network Move-Add-Change request to the K-20 Program Office. Learn More >> Community & Technical Colleges: Individual CTCs will forward a formal change request to SBCTC Bellevue (Jason Aguero). Once SBCTC Bellevue approves the change, the endsite will work with the SBCTC to forward a formal K-20 Education Network Move-Add-Change request to the K-20 Education Network Program Office. Jason Aguero, SBCTC Bellevue Public Baccalaureates: Universities will forward a formal change request to the College of Presidents (Terry Teale). Once the College of Presidents approves the change, the endsite will work with the University of Washington (Steve Paulson) to forward a formal K-20 Education Network Move-Add-Change request to the K-20 Education Network Program Office. Steve Paulson, K-20 KOCO Public Libraries: Libraries will work with their Regional Institutional Technical Unit (RITU) staff to develop and forward a formal change request to State Librarian’s Office (Gary Bortel). Once the State Librarian approves the change, the Library will work with the RITU to forward a formal K-20 Education Network Move-Add-Change request to the K-20 Education Network Program Office. Gary Bortel, State Library Independent Baccalaureates: Private universities will forward a formal change request to Violet Boyer at the Washington Association of Independent Colleges and universities (WAICU). Once the WAICU approves the change, the university will forward a formal K-20 Education Network Move-Add-Change request to the K-20 Education Network Program Office. Violet Boyer, ICW To download a copy of the updated K-20 MAC form click here >> |